Is this song based on a true story? I don't know. But, it could have happened. I wonder what I would do if I received a call like this? But, I imagine all of us at one time or another have had someone reach out to us for guidance, comfort or help of some kind. I pray that I will react as the man in the song.
The link will take you to Tiktok, but you can listen as a "guest"
https://www.tiktok.com/@musicbygw/video/7333841522233740587